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Save money on high-grade PedFast™ product support with SupportPack™

SupportPack™ by PedFast Technologies
SupportPack™ by PedFast Technologies
Secure speedy support for your licensed PedFast programs! SupportPack™ gives you peace of mind, plus access to free upgrades and free SupportValet appointments. You can simply purchase a SupportPack™ for all of your programs.
SupportValet is available for these programs:
The Breeder’s Standard® 2021
The Cattery’s Standard™ 2021
iPed™ 8G
Netigree® III 2019
Hide My Secrets™ 2020
...and newer versions of those programs. Older versions are not eligible for SupportPack; please upgrade to one of the programs above in order to be eligible for SupportPack™ benefits.
For only $59.99, you get:
One year of Priority Support: SupportPack™ customers get their tickets worked before non-Pack customers
—Two free SupportValet™ incidents to be used within the year. Live remote support that normally sells for $59.99 each. This alone is a value of $119.90!
—Free Upgrades for every eligible program! For each supported program you are licensed to, you will receive any upgrades that happen within the year you have the SupportPackTM — free! This is another $45-75 value.

Your year of benefits begins as soon as you purchase a SupportPack™. You will receive codes for your two free SupportValet™ appointments via email in minutes. If there is an upgrade for any supporting program, you will receive it free — automatically.

Your support tickets will be automatically escalated to the front of the line. These benefits continue for an entire year.
Frequently-Asked Questions
Why only for the latest programs?
Because you need the latest programs in order to have an effective free upgrade benefit.
If I have three programs, how many SupportPack do I need to get support and free upgrades for all of them?
Just one! This buys you priority support and free upgrades for all eligible programs.
Do SupportPacks cover Mac products or your online offerings?
Not yet. We are looking into this.
Can I give or sell my SupportValet codes to friends with your programs?
No. They are for you alone.
Do SupportValet codes expire at the end of the year?
Yes.
Does this automatically renew and charge my card again?
No! We don't even store your credit card number for a SupportPack purchase. We will send you a reminder email when your Pack is about to expire, and you can choose whether or not you will renew it.
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SupportPack™

Priced as low as:
$59.99


 
First slide
Reaching Customer Service:
The fastest way to get a response from our Customer Service department is to open a customer service ticket. Use your MyPedFast™ ID to open a ticket on our ticketing site:
Click for Our Service Ticket System
Contact Us
addr
21200 S.LaGrange Road Suite 304 Frankfort, IL 60423-2003 USA
email
Service@tickets.pedfast.com
Phone
Sales:
1-800-746-9364 then press 1 (Toll-free)
+1-815-806-2130 then press 1 (outside USA)
Copyright © 2022 by Pedfast Technologies. All Rights Reserved. Copyright/Terms | Privacy Policy
PedFast
Reaching Customer Service:
The fastest way to get a response from our Customer Service department is to open a customer service ticket. Use your MyPedFast™ ID to open a ticket on our ticketing site:
https://tickets.pedfast.com/otrs/customer.pl
Contact Us
Address
21200 S.LaGrange Road Suite 304 Frankfort, IL 60423-2003 USA
email
Service@tickets.pedfast.com
Phone
Sales: 1-800-746-9364 then press 1 (Toll-free) +1-815-806-2130 then press 1 (outside USA) 
Copyright © 2021 by Pedfast Technologies. All Rights Reserved. Copyright/Terms | Privacy Policy